Responsible Gaming

responsible gaming

Test your gaming patterns

Test your gaming patterns by taking Responsible gaming test at regular intervals.

Take Responsible Gaming Test

Take a break : Self Exclusion

Experiencing problems arising out of your gaming patterns? Wish to take a temporary break for from Ace2three? Enable self-exclusion by clicking the link below.

Enable Self Exclusion

Player Protection Measures

Our responsible gaming policy consists of several measures to ensure that you continue to enjoy your favourite rummy experience at Ace2Three.

Alerts: Proactive alerts through emails, notifications and personalised phone calls if irresponsible gaming patterns are identified.

Add Cash Limits: Enable fixed daily and monthly purchase limits to your account. A player can move to higher add cash limits only after an enhanced KYC and confirmation from our end on validity or his/her records and gameplay activity.

Account Deactivation: You can send a request to get your Ace2Three account closed with us at any point in time. However, any such account can be re-opened only after a 15 days of cool off period.

Redeem Cancellation: Disable the redeem cancellation process for your account.

Well Trained Customer Care: Our support agents are well trained to recognize responsible gaming issues and then take the necessary steps.

Steps you can take

While most of you are casual rummy players who play online for entertainment, stress-busting, competition and challenges, we want to make sure that you are here for the right reasons and have some advice for you to keep in mind while you are playing:

  • You must be 18 Years of age to play real money rummy
  • Set aside a monthly budget and time limit to play rummy
  • Avoid continuous play. Take regular breaks
  • If you are fighting with irritability and restlessness, ask yourself some of these questions:
    • Is the time you spend on playing on Ace2Three interfering with work and other responsibilities?
    • Are you playing to escape real problems or issues in your life?
    • Are you playing to make up for previous losses on Ace2Three?